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BackendX Privacy Policy

Effective Date: October 15th, 2026 Last Updated: October 15th, 2026

BackendX Inc. (주식회사 백엔드엑스) ("Company") complies with the Personal Information Protection Act of the Republic of Korea ("PIPA") and other applicable laws.

BackendX is a software-as-a-service (SaaS) platform that enables users to generate, deploy, and manage backend services online. This Privacy Policy describes how the Company collects, uses, and protects personal information of users of the BackendX Service ("Service") and of other data subjects.

This Policy applies to users located both inside and outside the Republic of Korea.


Scope of This Policy and Processing Roles

The Company processes personal information in four distinct roles. This Policy applies in full only to the first.

  1. Platform data — the Company as controller. Personal information of Users themselves — account and billing data, user-submitted requirements and interview conversations, deployment-questionnaire and acceptance records, and usage data (Section 1) — and information of data subjects who are not Users, such as persons who contact the Company about the Service, website visitors, and persons whose registration was declined (Section 1). The Company determines the purposes and means of this processing, and this Policy governs it.
  2. End-User Personal Data — the Company as processor. Personal data of the end-users of a generated service deployed through the Company (Managed Hosting or Customer-Cloud (Company-Operated)) and of end-users' files stored in the Company file storage (Terms of Use Section 8.8), regardless of the deployment option, is controlled by the User who operates that service; the Company processes it only on the User's behalf under the Data Processing Agreement (the "DPA"; see Section 12 of the Terms of Use). The DPA — not this Policy — governs that processing, including its sub-processors, international transfers, retention, deletion, and breach notification. End-users should direct privacy inquiries and rights requests to the operator of the service they use; requests received by the Company are routed to that operator under the DPA. The specific scope of processing, personal-data categories, retention periods, sub-processors, and cross-border transfers are governed by the DPA between the User and the Company and by the deployment questionnaire for each project.
  3. Independent-controller exception. Solely for the security, abuse-prevention, and legal-compliance processing described in Sections 10 and 8.8 of the Terms of Use (including reactive inspection, automated inspection of files stored in the Company file storage and quarantine and reporting of violating files, and responses to lawful demands), the Company acts as an independent controller to the narrow extent required, subject to the safeguards described there and in Section 8 of the DPA. Inspection results are kept as security and abuse-detection results under Section 1, and quarantined files are kept encrypted and separated for 90 days from quarantine and are then destroyed (files that human review finds need no report or preservation of evidence are destroyed earlier, and files are kept until the end of any pending appeal or request from the competent authorities, or any retention required by law).
  4. Sign-in account data (Sign in with BackendX) — the Company as controller. Where a User connects "Sign in with BackendX" to a generated service, the Company is the controller of the information in the sign-in accounts that the end-users of that service create (email address, authentication information, records of acceptance of terms and age-of-majority attestation, records of consent to connect each service, and access records); the Company determines the purposes and means of that processing. The Company provides a connected service only with an identifier generated specifically for that service, and does not provide the email address or any other account information. That processing is governed not by this Policy but by the BackendX Privacy Policy for Sign-in Users presented when a sign-in account is created. End-user personal data that a connected service itself stores together with that identifier is processed under item 2.

Where an item described below (such as the encrypted error-event captures in Section 1.A) contains End-User Personal Data, the Company holds that data as processor under the DPA; the descriptions in this Policy are provided for transparency.


1. Purposes of Processing, Categories of Personal Information, and Retention Periods

The Company collects and uses personal information only to the minimum extent necessary to provide the Service.

A. Personal Information Processed Without the Data Subject's Consent

The Company processes the following personal information without the data subject's consent, on the legal bases stated below.

Legal BasisCategoryPurpose of ProcessingItems CollectedRetention Period
PIPA Art. 15(1)4 (performance of a contract)Account identification and managementAccount creation, maintenance, and management; user identification; login and authentication; management of Service access rights; account security and Service provisionEmail address; account ID and other account identifiers; login and authentication information; account creation and change recordsUntil account deletion
PIPA Art. 15(1)4 (performance of a contract)Registration eligibility verificationVerification of registration eligibility and age of majority under the Terms of UseAge-of-majority attestation record; time of attestation; applicable Terms versionUntil account deletion
PIPA Art. 15(1)4 (performance of a contract)AI-powered service generation and project managementRequirements analysis; AI interviews; specification authoring; generation of backend code, tests, and infrastructure definitions; regeneration; maintenance and management of the generated serviceUser-submitted Requirements; configuration data; text inputs; interview conversations; project settings; generation and modification instructions; task request historyUntil deletion of the associated project. This information constitutes the operating specification of the generated service and is retained while the project exists. An Account may be deleted only after the User has deleted the projects they own (Terms of Use Section 6); membership in projects owned by others is removed upon account deletion.
PIPA Art. 15(1)4 (performance of a contract)Deployment screening, consent, and Output delivery managementDeployment eligibility screening; review of deployment-questionnaire answers; management of acceptance of the Terms, DPA, and Billing Policy; management of the User's privacy and breach-response contacts; display of the operator details confirmed by the User (the name of the controller, the service name, and the contact for exercising rights) on the end-user privacy-policy page and the sign-in consent screen; identification of Outputs and confirmation of delivery; dispute handlingDeployment-questionnaire answers and acceptance records with version, timestamp, and IP address; automated-classification outcomes; delivered-artifact identifiers such as commit hashes and image digestsUp to 5 years
PIPA Art. 15(1)4 (performance of a contract)GitHub integration and Output deliveryOptional GitHub repository integration; collaborator invitations; source-code mirroring and Output deliveryGitHub account information; GitHub user identifiers; repository collaboration and integration informationUntil the User revokes GitHub integration or deletes the account
PIPA Art. 15(1)4 (performance of a contract)Customer-Cloud deployment and customer-provided storage integrationProvisioning, deployment, running, monitoring, and operational assistance of the generated service in the Customer-Cloud; operation of customer-provided file-storage featuresCloud-provider information; cloud access tokens; AWS access key IDs and secret access keys; Amazon S3 access keys for the User's storage bucket; Google Cloud service-account keys or equivalent credentials; storage-bucket information; deployment configuration and permission-related information (stored in an encrypted secrets store and used only as described in the Terms of Use)Until the User deletes the credentials or deletes the associated project or account
Korea Act on Consumer Protection in Electronic Commerce Art. 6 (payment and contract records)Subscription, payment, and billing managementManagement of Subscription, Seat, and AI Token Pack purchases and use; payment, billing, refund, and cancellation processing; preservation of transaction recordsAccount identifiers; project, plan, Seat, and AI Token usage records; subscription and usage records; payment and billing information; transaction identifiers; invoice and receipt information; payment status. The Company does not store full payment-card numbers; they are handled by the payment processor.5 years from the date of transaction
PIPA Art. 15(1)4 (performance of a contract)Service operation and usage managementService provision; task processing; measurement of usage such as API call volume and database storage; management of plan limits and overage chargesService usage records; task request history; project identifiers; subscription, plan, Seat, and AI Token usage records; API call volume; database storage volume; other usage recordsFor the duration of Service use and the existence of the project; thereafter only for as long as necessary for statutory retention or dispute resolution
PIPA Art. 15(1)4 (performance of a contract)Error-event capture (deployments through the Company)In respect of generated services deployed through the Company (Managed Hosting or Customer-Cloud (Company-Operated)): error diagnostics; analysis of the cause of errors and generation of proposed fixes using third-party AI providers; the operations dashboard for the User's own project; and customer support by the Company to resolve the User's incidents, including the preparation of draft replies using third-party AI providers (Terms of Use Section 10.3)Metadata of error events (HTTP responses with status 400 and above) such as status code, HTTP method, route template, error fingerprint, trace identifier, and timestamp and, where necessary for error diagnostics, the request and response bodies and stack trace (credential-redacted at capture time and encrypted with a per-project key). To the extent these records contain end-user personal data of the generated service, the Company processes them as processor under the DPA.Approximately 14 days in the log store; derived incident records until the project's encryption key is destroyed after the recovery grace period (30 days) following project deletion
Korea Act on Consumer Protection in Electronic Commerce Art. 6Consumer complaint and dispute handlingHandling of consumer complaints, refund requests, payment disputes, and Service-related inquiries and disputesAccount identifiers; contact details such as email address; contents of inquiries, complaints, and disputes; related project, subscription, payment, and support records3 years
PIPA Art. 15(1)6 (legitimate interests)Handling of email inquiriesReviewing, classifying, and answering inquiries received at the Company's inquiry mailbox (team@email.backendx.ai)Sender's name and email address; subject, body, and attachments of the email; time of receipt; result of sender authentication; where the sender is identified as a User, related account, project, payment, and support records6 months after the inquiry is resolved (3 years where it constitutes a consumer complaint or dispute, per the item above). Copies in the inquiry mailbox are moved automatically to trash 6 months after receipt and permanently deleted within 30 days thereafter.
Korea Protection of Communications Secrets Act Art. 15-2Retention of access recordsRetention of computer-communication and internet log records and access-tracing data; security and abuse preventionIP address; access time; access records; login and connection records; address requested (URL) and response status; browser information (User-Agent); language setting; country of access derived from the IP address3 months
PIPA Art. 15(1)6 (legitimate interests)Service security, stability, and prevention of misuseMaintaining Service security and stability; fault detection and analysis; performance management; prevention of account takeover, unauthorized access, Service abuse, and violations of the TermsError logs; system logs; traffic-related metadata; Service usage records; IP address; access time; browser type; device information; container resource metrics (CPU, memory, network); service-liveness signals; security and abuse-detection outputsError logs, system logs, traffic-related metadata, and security and abuse-detection outputs: up to 12 months. IP addresses, access times, and access records: 3 months
PIPA Art. 15(1)6 (legitimate interests)Management of generated-service source repositoriesStorage, recovery, re-delivery, and project-restoration support for generated codePersonal information that may be contained in generated source code and configuration files (only where the User has entered personal information in Requirements or configuration data)Deleted after a grace period (currently 30 days) following project deletion
PIPA Art. 15(1)6 (legitimate interests)Automated illegality and risk detectionDetection of illegal use, Service abuse, violations of the Terms, and legal riskThe minimum items of Requirements, interview conversations, and configuration data necessary for analysis; automated-classification outcomes; potential-violation flags; review recordsUp to 12 months
PIPA Art. 15(1)6 (legitimate interests)MCP server usage analytics and version checkProduct improvement through analysis of tool usage and errors in the MCP server distributed by the Company (@backendx/mcp); management of supported-version compatibilityName of each tool invoked; whether the invocation succeeded or failed and any error code; package version; client ID and session ID randomly generated per process; package version and access records of version-check requests. Prompts, generated code, authentication tokens, tool arguments and results, and account identifiers such as email addresses are not collected.Usage analytics: up to 14 months, per the data-retention setting of the Google Analytics 4 property; version-check access records: as stated in the access-record row above
PIPA Art. 15(1)4 (performance of a contract)Processing of interview attachmentsAnalysis and summarization of files the User attaches in an AI interviewFiles attached by the User and their summaries. Personal information is processed only where the User has included it in an attached file.Original attachments: 14 days after upload. Summaries form part of the interview conversation and are retained until deletion of the associated project
PIPA Art. 15(1)6 (legitimate interests)Child sexual abuse material checks on uploaded imagesHash matching of interview attachment images and app logo images the User uploads to the Service against known child sexual abuse material; on a match, blocking use of the image and reporting to the competent authorities (Section 4(1))Hash values of the images, matching results, the uploading account and upload timeMatching results: up to 12 months. Matched images and related records: until the report and any requests from the authorities are completed
PIPA Art. 15(1)6 (legitimate interests)Website visit statisticsCounting visits and traffic sources; measuring performance by advertising channel; improving the ServicePath of the page visited; campaign parameters (UTM); host name of the referrer; browser information (User-Agent); country code derived from the IP address; a visitor key that changes every day (a one-way hash of the IP address, browser information, and date); and, for signed-in Users, account identifiers. The IP address itself and URL parameters other than campaign parameters are not stored. These statistics use no cookies and are collected irrespective of cookie consent under Section 15.90 days
PIPA Art. 15(1)6 (legitimate interests)Website access statistics (Google Analytics 4)Statistical aggregation and estimation of visits and conversions. Not used to identify or track individual Users.Time of the page visit; address of the page visited (with sensitive parameters such as invitation tokens and payment sessions removed); browser type; referrer; consent status; whether an ad was clicked; names of service-usage events; and the IP address conveyed in the course of transmission. No cookies or user identifiers are included. Limited to signals sent while the User has not consented to the analytics category under Section 15 (before consent, after refusal, and after withdrawal); not sent where access is from the European Economic Area, the United Kingdom, or Switzerland, or where the browser sends a Global Privacy Control signal (Section 15).Up to 14 months, per the data-retention setting of the Google Analytics 4 property. The Company does not itself store these signals.
PIPA Art. 15(1)6 (legitimate interests)Access statistics by countryUnderstanding access by country, including to determine whether the laws of other jurisdictions (such as the European Economic Area, the United Kingdom, and Switzerland) applyCountry and network-operator classification derived from the IP addresses in login records and load-balancer connection recordsUnderlying connection records: 3 months. The statistics by country contain no information that identifies an individual.
PIPA Art. 15(1)6 (legitimate interests)Verification records of deleted accounts and projectsPreventing repeated provision of benefits such as the free trial; responding to the exercise of rights and to lawful demands after an account is deleted; responding to inquiries and disputes from former UsersOne-way hashes of the email address and sign-in identifier; internal account identification number; sign-in provider; reason for and time of deletion; identification number of a deleted project and a one-way hash of its owner's email address, computed in the same way. The email address itself is not kept.3 years from deletion of the account or project
PIPA Art. 15(1)6 (legitimate interests)Records of declined registrationsReviewing the results of applying the registration-eligibility policy and responding to objectionsDomain of the email address whose registration was declined; the rule applied; the sign-in provider; and the time. The email address itself and the IP address are not stored.90 days
PIPA Art. 15(1)6 (legitimate interests)Records of use restrictionsRestricting re-registration by a User whose Account was terminated for violating the Terms (Terms of Use Section 3.5); responding to objections to a restrictionOne-way hashes of the email address and sign-in identifier; sign-in provider; the measure taken and the provision of the Terms on which it was based; time of the measure. The email address itself is not kept.1 year from termination of the Account (or, where the User deleted the Account after being notified of the grounds for the measure, from deletion)

B. Personal Information Processed With the Data Subject's Consent

The Company processes the following personal information with the data subject's consent. Consent is optional, and declining to consent does not restrict use of the Service. However, consent on the web inquiry form is necessary to receive and answer the inquiry; without it, the inquiry form cannot be used. Users may withdraw consent at any time (Section 7) without affecting the lawfulness of processing carried out before withdrawal.

Legal BasisCategoryPurpose of ProcessingItems CollectedRetention Period
PIPA Art. 15(1)1 (consent of the data subject); Korea Act on Promotion of Information and Communications Network Utilization and Information Protection Art. 50 (restrictions on transmission of advertising information for profit)Marketing and advertising communicationsSending advertising information by email, such as announcements of new features and services, event and promotion information, and newslettersEmail address; account identifiers; time and method of consent to receive marketing communicationsAdvertising information is sent until consent is withdrawn. Records of consent and withdrawal are retained until account deletion
PIPA Art. 15(1)1 (consent of the data subject)Service usage analytics (account-level analysis in GA4)Service usage analytics and marketing-performance measurement: traffic measurement, analysis of conversion across signup steps, unified analysis of the same User's activity across devices, product improvementInternal account identifier (User-ID, containing no direct identifiers such as email address); analytics cookie identifier (GA4 client identifier); session identifier; record of analytics-consent status; Service usage events (page views, signup, project creation, payment, etc.); approximate location derived from IP address. Processed only where the User has consented to the analytics category under Section 15. Cookieless signals sent while the User has not consented are governed by the item "Website access statistics (Google Analytics 4)" in the table in Section 1.A.Up to 14 months, per the data-retention setting of the Google Analytics 4 property. Withdrawing analytics consent (via the cookie-preferences control in Section 15) stops further transmission. Records of analytics-consent status and of server-side transmission (kept by the Company): until account deletion
PIPA Art. 15(1)1 (consent of the data subject)Signup-source analysisAnalysis of which advertisement or traffic source a signup originated fromCampaign parameters (UTM), referrer, and time of the first visit, together with the cookies (bx_first_touch, bx_first_visitor) and the browser-storage entry (bx_attribution, which includes the ad-click identifier) that store them. At signup this information is stored in association with the account. Processed only where the User has consented to the analytics category under Section 15.Cookies and browser-storage entry: 90 days. Signup-source information associated with an account: 90 days from signup (or until account deletion, if earlier)
PIPA Art. 15(1)1 (consent of the data subject)Advertising conversion measurementMeasuring the conversion performance of advertising traffic and attributing conversions to ad clicksAdvertising-platform cookies and the ad-click and browser identifiers they contain (such as _gcl_aw, _gcl_au, _fbp, and _fbc); page-view events and conversion events such as signup; and the IP address and browser and device information transmitted with a conversion event. Processed only where the User has consented to the advertising category under Section 15.Cookies: approximately 90 days. Conversion events are retained under each advertising platform's retention settings.
PIPA Art. 15(1)1 (consent of the data subject)Web inquiry formReceiving, reviewing, and answering inquiries; Enterprise adoption consultations (pricing and quotation consultations and contact to carry them out)General inquiries: name, email address, subject and content of the inquiry / Enterprise inquiries: name, work email address, company name, team size, country, telephone number, content of the inquiry; whether consent was given and the version and time of the consent wording6 months after the inquiry is resolved (3 years where it constitutes a consumer complaint or dispute, per Section 1.A)

C. California Notice at Collection

For California residents, this section serves as the notice required by the California Consumer Privacy Act (Cal. Civ. Code §1798.100(a)). The Company collects the categories of personal information listed in Sections 1.A and 1.B from the sources described in those sections, for the purposes and retention periods stated for each item. The Company does not sell or share personal information as those terms are defined by the CCPA/CPRA and does not use sensitive personal information for purposes other than those permitted under Cal. Civ. Code §1798.121 without providing the right to limit. California residents may exercise the rights described in Section 7 at any time.


2. Automated Analysis and Use of AI Tools

  1. To prevent illegal activities, abuse, and violations of the Terms, the Company may analyze user-submitted requirements and configurations using automated methods.
  2. For this purpose, the Company may use third-party AI tools solely as auxiliary means to assess potential illegality.
  3. Only the minimum information necessary for analysis is used. Third-party AI providers engaged for this purpose are contracted and configured to prohibit use of transmitted content to train external AI models, subject to the providers' configuration options and constraints selected by the Company to minimize such use.
  4. Automated analysis results are used as supporting indicators only and do not constitute final legal determinations.
  5. Automated decision-making disclosure (GDPR Art. 13(2)(f) / 22). The logic of automated analysis uses a combination of rule-based checks and third-party AI classification to flag potential Acceptable Use Policy violations. The analysis produces indicators of likely-violating activity, not final decisions. Any decision that produces legal or similarly significant effects for the User — including suspension, restriction, or termination of access to the Service — will include human review before enforcement, and the User may contest such a decision by contacting the Chief Privacy Officer at privacy@backendx.ai. The envisaged consequence of an adverse decision is restriction or termination of Service access and, where relevant, notification to competent authorities as required by law.
  6. No training of the Company's own models. The Company does not operate or train its own generative AI models. The Company does not use Requirements, interview conversations, configurations, or other customer content to train any AI model (whether the Company's own model or any third-party model), except where specific additional consent has been obtained from the User.
  7. Classification of inquiries and draft replies. The Company may use third-party AI providers to classify inquiries and prepare draft replies; every draft reply prepared by AI is reviewed by Company staff before it is sent. This processing is not an automated decision producing legal or similarly significant effects. The contents of the inquiry and the sender's contact details are sent to the AI providers and, where the sender is identified as a User, the related account, project, payment, and support records needed for the reply (including error events of projects in which the sender is authorized to view error events) may also be sent. The contents of inquiries are not used to train AI models. Inquiries from persons who are not Users (including former Users) are handled in the same way; in that case only the contents of the inquiry and the information given in it (such as name, email address, and, for Enterprise inquiries, company name, team size, country, and telephone number) are sent to the AI providers.

3. Procedures and Methods for Destruction of Personal Information

Upon account or project deletion, personal information is deleted without undue delay, unless a retention period set out in Section 1 (including a statutory retention period) has not yet expired or retention is necessary to resolve an active dispute, and subject to the recovery grace period described below. The same applies where the Company deletes an unused free-tier project under Section 2.5 of the Terms of Use.

The procedures and methods for destroying personal information are as follows.

  • Destruction procedure: the Company selects the personal information for which grounds for destruction have arisen and destroys it with the approval of the Company's Chief Privacy Officer.
  • Destruction method: deletion is performed in stages. Access is deactivated immediately, and associated artifacts (secrets entries, delivery repositories and mirrors, and deployed instances) are purged through asynchronous cleanup processes. Source repositories and per-project databases are kept for a grace period of 30 days after deletion, so that a project the User deleted by mistake can be recovered, and are then deleted. During the grace period a per-project database is removed from the operating environment and remains only as an archived copy in encrypted storage, which the Company does not access except to handle a recovery request. Encrypted error-event records are rendered permanently unreadable by destroying the project's encryption key after the grace period, and residual copies in backup media are deleted within the Company's backup-rotation cycle, not exceeding 90 days. When an account is deleted, account information such as the email address is deleted. However, records for which Section 1 sets a separate retention period (such as payment records, verification records of deleted accounts and projects, and records of use restrictions) are kept for that period, and in those records the email address and sign-in identifier remain only as one-way hashes. Where the Company has terminated the Account under Section 14 of the Terms of Use, account information is deleted after a grace period of 30 days allowed for objection and restoration.

Retained records are segregated and access-controlled. Resources provisioned in a User's own cloud account under Customer-Cloud deployment are not deleted by the Company automatically (see Section 11 of the Terms of Use).

Where personal information must continue to be preserved under other laws even though the retention period consented to by the data subject has expired or the purpose of processing has been achieved, the Company moves that personal information to a separate database (DB) or stores it in a separate location.


4. Disclosure to Third Parties

  1. The Company processes personal information only within the scope of the purposes stated in this Policy and does not disclose personal information to third parties except (a) where the User has given prior consent, (b) where disclosure is required by applicable law, court order, or lawful request from a competent authority, (c) where material suspected to be child sexual abuse material, such as an image whose hash matches known child sexual abuse material, is detected and reported to law enforcement or other competent authorities as permitted by applicable law (limited to the minimum information necessary for the report), or (d) in connection with a corporate transaction (merger, acquisition, asset transfer), subject to prior notice to affected Users where required by law.
  2. As those terms are defined by the California Consumer Privacy Act (CCPA/CPRA), the Company does not "sell" or "share" personal information for cross-context behavioral advertising.

5. Outsourcing of Processing (Consignment under PIPA Article 26)

The Company outsources ("consigns") certain processing activities. In accordance with PIPA Article 26, the current consignees and consigned tasks are:

ConsigneeConsigned Task
Amazon Web Services, Inc.Cloud infrastructure, storage, compute, and log hosting (primarily the Seoul region)
GitHub, Inc.Source-code repository mirroring and Output delivery (optional GitHub delivery option)
OpenAI OpCo, LLC / Google LLC / Anthropic, PBCAI processing of user-submitted requirements, configurations, interview conversations, and interview attachments to provide the Service's AI features — including requirements interviews, specification authoring, and backend source-code and test generation — and automated analysis / illegality detection; analysis of the cause of, and generation of proposed fixes for, error events of generated services deployed through the Company; classification of inquiries and preparation of draft replies reviewed by Company staff; automated inspection of files uploaded to the Company file storage
BackendX US, Inc. (wholly-owned U.S. subsidiary of the Company)Collection of Subscription payments and billing execution on the Company's behalf, solely as the Company's payment-processing agent (holder of the Stripe account; the charging entity shown on card statements)
Stripe, LLC (additional payment service providers may be added as disclosed)Payment processing, billing, chargeback handling
Google LLCService usage analytics through Google Analytics 4 (traffic measurement, analysis of conversion across signup steps, product improvement) and usage analytics of the MCP server distributed by the Company; advertising conversion measurement through Google Ads
Google LLCHosting of the Company's email (Google Workspace), including receipt and storage of inquiry email
Meta Platforms, Inc.Advertising conversion measurement through the Meta Pixel
Naver CorporationNaver Search Ads conversion tracking (applies once introduced)
ActiveCampaign, LLC (Postmark)Sending of Service-related email such as authentication, notifications, and billing and terms notices, and of replies to inquiries; sending of advertising email to Users who have consented to receive it
Slack Technologies, LLCDelivery of the Company's internal operational notifications (notifications of visits, signups, payments, deployments, incidents, and the like; notifications contain no direct identifiers such as email addresses, and may contain project identifiers, part of a one-way hash of the account identifier, part of the visitor key, the country of access, the path of the page visited, and the domain of an email address whose registration was declined)
Microsoft CorporationMatching of images uploaded to the Company file storage, interview attachment images, and app logo images the User uploads to the Service against known child sexual abuse material (PhotoDNA); only hash values of the images computed on the Company's servers are sent, not the images themselves

The current list of consignees is maintained on the Service and updated when changes occur. The Company requires each consignee to implement appropriate technical and organizational safeguards, restricts processing to the consigned purpose, prohibits sub-consignment without approval, and supervises compliance in accordance with PIPA Article 26.


6. Cross-Border Transfer of Personal Information

  1. The Company may consign the processing of, or store, personal information of data subjects with consignees located outside the Republic of Korea for the purpose of providing the Service. Platform data processed by the Company is primarily stored in the AWS Asia Pacific (Seoul) region (ap-northeast-2). Personal information may be transferred to and processed in countries outside the Republic of Korea (principally the United States) where the consignees listed in Section 5 operate — for example, when third-party AI providers, payment processors, source-code hosts, email-delivery providers, or advertising platforms process data in their respective regions.
  2. Data subjects may refuse cross-border transfers, and the way to do so depends on the legal basis of the transfer. Transfers in the table below that are based on PIPA Art. 28-8(1)1 (consent of the data subject) may be refused or withdrawn by refusing or withdrawing consent to the analytics or advertising category in the cookie-preferences control under Section 15, or by using the unsubscribe link in advertising email. The cookieless Google Analytics 4 signals sent while the User has not consented to the analytics category are not sent where the browser sends a Global Privacy Control signal (Section 15). Usage analytics of the MCP server distributed by the Company can be stopped by setting the environment variable described in Section 15.6. Other transfers are necessary to provide the Service; a data subject who wishes to refuse them may contact privacy@backendx.ai, stop using the relevant feature, or delete the account, in which case some or all of the Service may be unavailable.
  3. In accordance with PIPA Article 28-8(2), the Company provides the following information on cross-border transfers.
Legal BasisConsigned TaskItems TransferredDestination CountryTime and Method of TransferRecipientPurpose of UseRetention Period
PIPA Art. 28-8(1)3 (overseas consignment or storage)Cloud infrastructure, storage, compute, and log hostingAccount information; project and Service usage records; Requirements, configuration data, and interview conversations; generated Outputs; source code and configuration files; logs and information necessary for Service operationRepublic of Korea, United States, and other AWS regions as configuredTransmission and storage over encrypted networks upon Service use, project creation or storage, deployment, or log generationAmazon Web Services, Inc.Cloud infrastructure, storage, compute, and log hosting for Service provisionFor the duration of Service use and the relevant retention periods in Section 1
PIPA Art. 28-8(1)3 (overseas consignment or storage)Source-code repository mirroring and Output deliveryGitHub account information; repository collaboration and integration information; generated source code and configuration files; commit and repository metadataUnited StatesTransmission over encrypted networks when the User selects the optional GitHub repository option and connects a repository or mirrors OutputsGitHub, Inc.Optional GitHub repository mirroring, collaborator invitations, and Output deliveryUntil GitHub integration is revoked or the project or account is deleted
PIPA Art. 28-8(1)3 (overseas consignment or storage)AI-powered requirements interviews, specification authoring, backend code and test generation, automated illegality detection, analysis of the cause of errors, classification of and draft replies to inquiries, and automated inspection of files uploaded to the file storageThe minimum information among User-submitted Requirements, configuration data, text inputs, interview conversations, and interview attachments necessary for AI processing and automated analysis; request and response bodies and stack traces of error events (after credential redaction); the contents of files uploaded to the Company file storage needed for automated inspection; the contents of inquiries and the information given in them (such as name, email address, and, for Enterprise inquiries, company name, team size, country, and telephone number), and, for Users, the related account, project, payment, and support records needed for the replyUnited States and other countries where each provider's data centers are located (the Company does not designate a processing region)Transmission via encrypted API calls when AI features are used, automated analysis is performed, an error occurs, or an inquiry is receivedOpenAI OpCo, LLC / Google LLC / Anthropic, PBCProvision of AI-powered Service features, requirements analysis, specification authoring, code and test generation, support for automated illegality and abuse detection, analysis of the cause of errors and generation of proposed fixes, and classification of inquiries and preparation of draft replies reviewed by Company staff; automated inspection of files uploaded to the Company file storageThe period under each provider's default retention policy: OpenAI up to 30 days, Anthropic within 30 days, Google 55 days (for abuse monitoring, or longer where retention is required by law). The Company has no separate agreement extending retention.
PIPA Art. 28-8(1)3 (overseas consignment or storage)Collection of Subscription payments and billing supportAccount identifiers; subscription and plan information; payment, billing, and refund information and transaction identifiersUnited StatesTransmission over encrypted networks upon payment, billing, automatic renewal, refund, or payment-dispute handlingBackendX US, Inc.Collection of Subscription payments and billing support on the Company's behalf5 years from the date of transaction, or the retention period required by applicable law
PIPA Art. 28-8(1)3 (overseas consignment or storage)Payment processing, billing, and dispute handlingPayer identifiers; payment-instrument tokens; transaction, payment, billing, refund, and dispute-handling information. The Company does not store full payment-card numbersUnited States, or the country in which payment is actually processedTransmission over encrypted payment networks upon payment, billing, automatic renewal, refund, or payment-dispute handlingStripe, LLC (additional payment service providers may be added as disclosed)Payment processing, billing, refunds, and payment-dispute handlingThe period determined by Stripe's contractual and statutory retention periods and the Company's transaction-record retention period
PIPA Art. 28-8(1)1 (consent of the data subject — analytics consent under Section 15)Service usage analytics through Google Analytics 4Analytics cookie identifier; session identifier; internal account identifier (User-ID); IP address; browser and device information; Service usage eventsUnited StatesTransmission over encrypted networks while the User uses the Service after consenting to the analytics categoryGoogle LLCService usage analytics, measurement of conversion across signup steps, product improvementUp to 14 months, per the data-retention setting of the Google Analytics 4 property
PIPA Art. 28-8(1)3 (overseas consignment or storage)Usage analytics of the MCP server distributed by the CompanyName of each tool invoked; whether the invocation succeeded or failed and any error code; package version; client ID and session ID randomly generated per processUnited StatesTransmission over encrypted networks when tools are used in the MCP server (unless stopped by the environment variable)Google LLCProduct improvement through analysis of tool usage and errors in the MCP server; management of supported-version compatibilityUp to 14 months, per the data-retention setting of the Google Analytics 4 property
PIPA Art. 28-8(1)3 (overseas consignment or storage)Website access statistics through Google Analytics 4 (cookieless signals sent while the User has not consented to the analytics category)Time of the page visit; address of the page visited (with sensitive parameters such as invitation tokens and payment sessions removed); browser type; referrer; consent status; whether an ad was clicked; names of service-usage events; the IP address conveyed in the course of transmission (excluding cookies and user identifiers)United StatesTransmission over encrypted networks when the Service is visitedGoogle LLCStatistical aggregation and estimation of visits and conversionsUp to 14 months, per the data-retention setting of the Google Analytics 4 property
PIPA Art. 28-8(1)1 (consent of the data subject — advertising consent under Section 15)Advertising conversion measurement through Google AdsGoogle ad-click and browser identifiers (such as _gcl_aw and _gcl_au); IP address; browser and device information; conversion events such as signupUnited StatesTransmission over encrypted networks when a conversion occurs after the User has consented to the advertising categoryGoogle LLCMeasurement of advertising conversion performanceThe period determined by the retention settings of Google Ads
PIPA Art. 28-8(1)1 (consent of the data subject — advertising consent under Section 15)Advertising conversion measurement through the Meta PixelMeta browser identifier and ad-click identifier (_fbp, _fbc); IP address; browser and device information; page-view events and conversion events such as signupUnited StatesTransmission over encrypted networks while the User uses the Service after consenting to the advertising categoryMeta Platforms, Inc.Measurement of advertising conversion performanceThe period determined by Meta's retention settings
PIPA Art. 28-8(1)3 (overseas consignment or storage)Sending of Service-related email and replies to inquiriesEmail address; account, project, and billing notices contained in the body of the email and the contents of replies to inquiries; sending and delivery recordsUnited StatesTransmission via encrypted API calls when an email is sentActiveCampaign, LLC (Postmark)Sending of Service-related email such as authentication, notifications, and billing and terms notices, and of replies to inquiriesThe period determined by Postmark's message-retention settings
PIPA Art. 28-8(1)1 (consent of the data subject — consent to receive advertising information)Sending of advertising emailEmail address; contents of the advertising information; identification token contained in the unsubscribe link; sending, delivery, and unsubscribe recordsUnited StatesTransmission via encrypted API calls when advertising information is sentActiveCampaign, LLC (Postmark)Sending of advertising email to Users who have consented to receive itThe period determined by Postmark's message-retention settings
PIPA Art. 28-8(1)3 (overseas consignment or storage)Hosting of the Company's email (Google Workspace)Names and email addresses of senders and recipients, and subjects, bodies, and attachments of email exchanged through the Company's mailboxesUnited States and other countries where Google's data centers are locatedTransmission and storage over encrypted networks when email is received or sentGoogle LLCReceiving, sending, and storing the Company's email (including inquiry email)For copies in the inquiry mailbox, 6 months after receipt (then moved to trash and permanently deleted within 30 days thereafter); for other email, the period determined by the Company's email retention practice
PIPA Art. 28-8(1)3 (overseas consignment or storage)Delivery of the Company's internal operational notificationsProject identifiers; part of a one-way hash of the account identifier; part of the visitor key; country of access; path of the page visited; domain of an email address whose registration was declined; the fact that a signup, payment, deployment, or similar event occurred (excluding direct identifiers such as email addresses)United StatesTransmission via encrypted API calls when an event subject to notification occursSlack Technologies, LLCThe Company's internal operational notificationsThe period determined by the Company's Slack message-retention settings
PIPA Art. 28-8(1)3 (overseas consignment or storage)Hash matching of uploaded images against known child sexual abuse materialHash values of images uploaded to the Company file storage, interview attachment images, and app logo images the User uploads to the Service (the images themselves are not sent)United StatesTransmission via encrypted API calls during automated inspection after an image is uploadedMicrosoft CorporationMatching against known child sexual abuse materialThe period needed for matching and the period set by Microsoft's service terms
  1. Transfer mechanism (GDPR / UK GDPR): where personal data of data subjects in the European Economic Area or the United Kingdom is transferred to a country without an adequacy decision, the Company relies on the European Commission's Standard Contractual Clauses (2021/914) and the UK International Data Transfer Addendum, together with supplementary technical and organizational measures (encryption in transit and at rest, access controls, minimization) as documented in a transfer impact assessment available on request.
  2. Transfer mechanism (PIPA): the Company provides the disclosures required by PIPA Article 28-8 and, where legally required, obtains separate consent.
  3. Contact details of recipients. Amazon Web Services, Inc. — aws-korea-privacy@amazon.com; GitHub, Inc. — privacy@github.com; OpenAI OpCo, LLC — privacy@openai.com; Google LLC — googlekrsupport@google.com; Anthropic, PBC — privacy@anthropic.com; BackendX US, Inc. — privacy@backendx.ai; Stripe, LLC — privacy@stripe.com; Meta Platforms, Inc. — korealocalagent@support.facebook.com (Meta's designated domestic agent in the Republic of Korea), or by mail: Meta Platforms, Inc., ATTN: Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, USA; ActiveCampaign, LLC (Postmark) — privacy@activecampaign.com; Slack Technologies, LLC — privacy@slack.com; Microsoft Corporation — https://aka.ms/privacyresponse.

7. Rights of Data Subjects (PIPA, GDPR, UK GDPR, CCPA/CPRA)

Subject to applicable law, data subjects have the following rights:

  • Access — obtain confirmation of, and a copy of, personal information processed about them.
  • Rectification / correction — request correction of inaccurate or incomplete data.
  • Erasure / deletion ("right to be forgotten") — request deletion subject to legal retention obligations.
  • Restriction of processing — request that processing be limited in certain circumstances.
  • Objection — object to processing based on legitimate interests, including profiling and direct marketing.
  • Data portability — receive personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Withdrawal of consent — where processing is based on consent, withdraw consent at any time without affecting prior lawfulness.
  • Right not to be subject to automated decision-making (GDPR Art. 22) — the Company's automated illegality-detection outputs are supporting indicators only; any decision that produces legal or similarly significant effects for the User (such as suspension or termination) will include human review, and the User may contest the decision by contacting the Company.
  • Lodge a complaint — data subjects in the EEA/UK may lodge a complaint with their local supervisory authority; Korean data subjects may contact the Personal Information Protection Commission (privacy.go.kr) or the Korea Internet & Security Agency (privacy.kisa.or.kr); California residents may contact the California Privacy Protection Agency or Attorney General.
  • California-specific rights (CCPA/CPRA): right to know categories/specific pieces of PI collected, sources, purposes, and third parties; right to delete; right to correct; right to opt out of sale/sharing (the Company does not sell or share); right to limit use of sensitive PI; right to non-discrimination for exercising these rights. Authorized-agent requests are accepted with verification.

Requests may be submitted to privacy@backendx.ai; rights requests sent to team@email.backendx.ai are also handled. The Company will verify the requestor's identity and respond within the statutory timeframe (one month under GDPR, extendable by two further months depending on the complexity and number of requests, with notice of any extension within the first month; 45 days under CCPA, extendable by 45 days; 10 days for initial response under PIPA).


8. Security Measures

The Company implements technical and organizational measures to protect personal information, proportionate to the nature, scope, context, and purposes of processing and the risks to individuals.

Current measures include:

  • Access control and authentication — role-based access with least-privilege defaults; multi-factor authentication on administrative accounts.
  • Encryption in transit — TLS 1.2 or higher on all external interfaces and on connections to third-party processors (cloud providers, AI providers, payment processors, source-code hosts).
  • Encryption at rest — storage-level encryption on databases and backups; additional application-level (column-level) encryption using an envelope pattern with key-management-service (KMS) keys for higher-sensitivity stores, including user-submitted Requirements and interview conversations. Decryption operations on higher-sensitivity stores are logged.
  • Per-project tenant isolation (Managed Hosting) — each deployed project runs in its own isolated container network and uses a dedicated database and database role on shared database infrastructure, with per-project database credentials derived through a KMS-backed mechanism rather than stored; error-event captures from deployed services are encrypted with a per-project key before leaving the service, and decryption is confined to (i) serving the project's own operations dashboard, (ii) analysis of the cause of errors and generation of proposed fixes (including processing by third-party AI providers), (iii) customer support by the Company to resolve the User's incidents (including the preparation of draft replies using third-party AI providers), and (iv) the reactive inspections described in Section 10 of the Terms of Use. Access by Company personnel is recorded together with the person accessing, the project concerned, and the scope of the query, and transmission to AI providers for the preparation of draft replies is also recorded together with the project concerned and the scope of the query.
  • Secret scrubbing before external AI processing — where user-submitted content is sent to third-party AI providers for automated analysis (see Section 2), and where error events are sent for analysis of the cause of errors or for the preparation of draft replies to inquiries, the Company applies deterministic redaction to remove obvious secrets (such as cloud access keys, bearer tokens, and payment-instrument patterns) before transmission. Third-party AI providers are engaged under contracts that prohibit use of transmitted content to train external models, subject to provider constraints.
  • Logging and monitoring — access and activity logs retained per Section 1, with anomaly alerting for privileged access and decryption events.
  • Incident response — procedures for detection, containment, investigation, and notification, aligned with the data-breach notification requirements in Section 13.
  • Vendor due diligence — the Company enters into Data Processing Agreements (or PIPA-equivalent consignment agreements) with consignees listed in Section 5 and reviews their security posture when onboarding them.

9. Legal Bases for Processing (GDPR / UK GDPR)

Where GDPR or UK GDPR applies, the Company processes personal data on the following legal bases:

Processing ActivityLegal Basis
Account creation, authentication, Service provision, payment processing, customer supportPerformance of a contract (GDPR or UK GDPR Art. 6(1)(b))
Eligibility-age verification at registration (age-of-majority attestation record)Performance of a contract (GDPR or UK GDPR Art. 6(1)(b)); compliance with legal obligations (Art. 6(1)(c)) to the extent an EU, Member State, or UK law so requires
Security, fraud/abuse prevention, automated illegality detection, service-quality improvement, internal analytics, cookieless website visit statistics, access statistics by country, MCP server usage analytics, verification records of deleted accounts and projects, records of declined registrations, restricting re-registration after an Account is terminated for violating the TermsLegitimate interests (GDPR or UK GDPR Art. 6(1)(f)) — balanced against data-subject rights
Retention of payment records, complaint records, access logsCompliance with legal obligations (Art. 6(1)(c)) to the extent an EU, Member State, or UK law so requires; retention required by Korean law is processed on the basis of legitimate interests (Art. 6(1)(f)), balanced against data-subject rights
Marketing and advertising communications (Section 1.B)Consent (GDPR or UK GDPR Art. 6(1)(a)), withdrawable at any time
Service usage analytics (GA4), signup-source analysis, advertising conversion measurement (Sections 1.B and 15)Consent (GDPR or UK GDPR Art. 6(1)(a)), withdrawable at any time
Handling of email inquiries; AI classification of inquiries and preparation of draft replies (including inquiries from persons who are not Users and from former Users; Section 2.7)Legitimate interests (GDPR or UK GDPR Art. 6(1)(f)) — balanced against data-subject rights. Inquiries from Users are also based on performance of a contract (Art. 6(1)(b)), as customer support, and Enterprise inquiries on steps taken prior to entering into a contract (Art. 6(1)(b)).
Web inquiry form (Section 1.B)Consent (GDPR or UK GDPR Art. 6(1)(a)), withdrawable at any time

Users must not submit special-category personal data (GDPR Art. 9; PIPA Art. 23) in Requirements or interview conversations. Where such data is nonetheless submitted, the Company will process it only under a lawful basis permitting such processing (such as explicit consent under Art. 9(2)(a) or an applicable Art. 9(2) / PIPA Art. 23 exception) or will delete it upon identification. The Company does not knowingly process special-category data for purposes beyond operating the Service and complying with legal obligations.


10. Chief Privacy Officer (PIPA Article 31)

In accordance with PIPA Article 31, the Company designates a Chief Privacy Officer (개인정보보호책임자) responsible for overall management of personal information and handling of User requests and complaints.

  • Chief Privacy Officer: DK Moon, Representative Director, BackendX Inc. (주식회사 백엔드엑스)
  • Email: privacy@backendx.ai
  • Postal address: Unit 9, 4th Floor, Business Building, 43 Changeop-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do 13449, Republic of Korea

Users may contact the CPO for any privacy-related inquiry, request, or complaint. The CPO will respond within the statutory timeframe and will endeavor to resolve issues promptly.


11. EU / UK / Swiss Representative (GDPR Art. 27 / UK GDPR Art. 27 / Swiss FADP Art. 14)

In accordance with GDPR Article 27, UK GDPR Article 27, and Article 14 of the Swiss Federal Act on Data Protection (FADP), the Company has appointed Data Protection Representative Limited (trading as DataRep) as its representative in the European Union and European Economic Area, the United Kingdom, and Switzerland, with effect from 15 September 2026. Data subjects in the European Economic Area, the United Kingdom, or Switzerland may, in addition to contacting the Company directly (Section 14), contact the representative to raise an inquiry or exercise their rights by:

  • Email: datarequest@datarep.com, quoting "BackendX Inc." in the subject line
  • Online form: www.datarep.com/data-request
  • Post: the most convenient of the addresses below

When writing by post, it is essential that the letter be addressed to "DataRep" and not to "BackendX"; otherwise the inquiry may not be received. Please refer clearly to BackendX Inc. in the body of the correspondence. On receiving a request, the Company may ask for evidence of identity, to ensure that personal data is not provided to anyone other than the data subject.

CountryAddress
AustriaDataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria
BelgiumDataRep, Rue des Colonies 11, Brussels, 1000
BulgariaDataRep, 25 Vitosha blvd. Fl. 2, office 4, 1000, Sofia, Bulgaria
CroatiaDataRep, Ground & 9th Floor, Hoto Tower, Savska cesta 32, Zagreb, 10000, Croatia
CyprusDataRep, Victory House, 205 Archbishop Makarios Avenue, Limassol, 3030, Cyprus
Czech RepublicDataRep, Platan Office, 28. Října 205/45, Floor 3&4, Ostrava, 70200, Czech Republic
DenmarkDataRep, Lautruphøj 1-3, Ballerup, 2750, Denmark
EstoniaDataRep, 2nd Floor, Tornimae 5, Tallinn, 10145, Estonia
FinlandDataRep, Luna House, 5.krs, Mannerheimintie 12 B, Helsinki, 00100, Finland
FranceDataRep, 72 rue de Lessard, Rouen, 76100, France
GermanyDataRep, 3rd and 4th floor, Altmarkt 10 B/D, Dresden, 01067, Germany
GreeceDataRep, Ippodamias Sq. 8, 4th floor, Piraeus, Attica, Greece
HungaryDataRep, 1054 Honved street, 8 1/2, Budapest, Hungary
IcelandDataRep, Laugavegur 13, 101 Reykjavik, Iceland
IrelandDataRep, 77 Camden Street Lower, Dublin, D02 XE80, Ireland
ItalyDataRep, Viale Giorgio Ribotta 11, Piano 1, Rome, Lazio, 00144, Italy
LatviaDataRep, 4th & 5th floors, 14 Terbatas Street, Riga, LV-1011, Latvia
LiechtensteinDataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria
LithuaniaDataRep, 44A Gedimino Avenue, 01110 Vilnius, Lithuania
LuxembourgDataRep, BPM 335368, Banzelt 4 A, 6921, Roodt-sur-Syre, Luxembourg
MaltaDataRep, Tower Business Centre, 2nd floor, Tower Street, Swatar, BKR4013, Malta
NetherlandsDataRep, De Nieuwe Erven 3 Unit – 15162, 5431 NV Cuijk, Netherlands
NorwayDataRep, C.J. Hambros Plass 2c, Oslo, 0164, Norway
PolandDataRep, Budynek Fronton ul Kamienna 21, Krakow, 31-403, Poland
PortugalDataRep, Torre de Monsanto, Rua Afonso Praça 30, 7th floor, Algès, Lisbon, 1495-061, Portugal
RomaniaDataRep, 15 Piaţa Charles de Gaulle, nr. 1-T, Bucureşti, Sectorul 1, 011857, Romania
SlovakiaDataRep, Apollo Business Centre II, Block E / 9th floor, 4D Prievozska, Bratislava, 821 09, Slovakia
SloveniaDataRep, Trg. Republike 3, Floor 3, Ljubljana, 1000, Slovenia
SpainDataRep, Calle de Manzanares 4, Madrid, 28005, Spain
SwedenDataRep, S:t Johannesgatan 2, 4th floor, Malmo, SE - 211 46, Sweden
SwitzerlandDataRep, Leutschenbachstrasse 95, ZURICH, 8050, Switzerland
United KingdomDataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom

12. Children's Privacy

Registration for the Service requires the User to have reached the age of majority under the law of the User's nationality (and in any case to be at least 18 years of age — e.g., 19 for nationals of the Republic of Korea); the User confirms this at registration, and the confirmation is recorded with the document version and timestamp. Accordingly, the Service is not directed to children under 13 (under the U.S. Children's Online Privacy Protection Act, "COPPA"), under 14 (under PIPA), or under 16 (under GDPR, subject to EU member-state variation). The Company does not accept registrations from minors under any circumstances — including with the consent of a legal guardian — and does not knowingly collect or process personal data of children below those ages. Because the Company does not process children's personal information at all, it operates no guardian-consent mechanism (such as the consent procedure contemplated by PIPA Article 22-2 for controllers that do process under-14 data). If the Company learns that a minor has registered or that a child's personal information has been collected, it will delete the account and the associated personal information. If you believe a child has provided personal information, please contact privacy@backendx.ai for prompt deletion.


13. Data-Breach Notification

In the event of a personal-data breach, the Company will notify affected Users and report to the competent supervisory authorities in accordance with applicable law. Under PIPA Article 34, data subjects are notified within 72 hours of awareness regardless of the size of the breach, and where a statutory reporting trigger exists (a breach concerning 1,000 or more data subjects, a breach of sensitive or unique identification information, or a breach caused by unlawful external access, among others) the Company reports to the Personal Information Protection Commission or the Korea Internet & Security Agency within the same period. Where GDPR Articles 33/34 apply, the Company reports to the supervisory authority within 72 hours of awareness and notifies data subjects where high risk is likely, and the Company also follows the requirements of other applicable laws such as U.S. state breach-notification statutes.

For End-User Personal Data processed under the DPA, notifying affected end-users and competent authorities is the responsibility of the User as controller. The Company notifies the User without undue delay (and in any case within 72 hours of awareness) and assists the User's notification obligations as set out in the DPA, and notifies end-users directly only where necessary to comply with a direct legal duty or where the User is unresponsive.


14. Contact

For privacy-related inquiries, rights requests, or complaints, please contact:

  • Chief Privacy Officer: DK Moon
  • Privacy Email: privacy@backendx.ai
  • General Email: team@email.backendx.ai
  • EU/UK/Swiss Representative: DataRep — datarequest@datarep.com (see Section 11)
  • Abuse reports: abuse-reports@backendx.ai

15. Cookies and Similar Technologies

The Company distinguishes between the in-product Service (app.backendx.ai or equivalent) and the marketing website (backendx.ai). Cookies fall into the categories below; for every category other than strictly necessary cookies (analytics and advertising), the User may grant or withdraw consent per category through the cookie banner or the cookie-preferences control.

  1. Strictly necessary cookies. The in-product Service and the marketing website use strictly necessary cookies and similar technologies for authentication, session management, security, and service operation. These are essential to providing the Service and do not require consent under applicable law.
  2. Analytics (GA4). The Service — the marketing website and the in-product Service alike — uses Google Analytics 4 ("GA4") for traffic measurement, analysis of conversion across signup steps, and product improvement. GA4 sets cookies (including _ga, _ga_<id>) that are classified as non-essential analytics cookies. Regardless of the User's location, no analytics cookies are set until the User consents to the analytics category through the cookie banner (Google Consent Mode defaults to denied). The Google tag loads before consent (the advanced mode of Google Consent Mode); in that case it neither sets nor reads cookies. Even before consent, however, signals that contain no cookies and no user identifiers are transmitted to Google. These signals include the page-visit timestamp, the address of the page visited (with sensitive parameters such as invitation tokens and payment sessions removed), browser type, referrer, consent status, whether an ad was clicked, and the names of Service usage events; they do not include transaction identifiers or other values that could be linked to a payment or an account. The IP address is conveyed to Google in the course of transmission. Google uses these signals solely for statistical modeling of traffic and conversions. These signals are not intended to identify or track individual Users but to aggregate access statistics, and they are sent in the same form after the User has refused the analytics category in the cookie banner or withdrawn consent. The basis for and the items of this processing are set out in the item "Website access statistics (Google Analytics 4)" in the table in Section 1.A. The User may refuse the transmission of these signals by using the browser's Global Privacy Control setting (paragraph 5 of this Section), in which case the Google tag is not loaded. Where the User is determined to be accessing the Service from the European Economic Area, the United Kingdom, or Switzerland, the Google tag is not loaded, and the signals above are not transmitted, while the User has not consented to the analytics category (before consent, after refusal, and after withdrawal). The region of access is determined from the IP address (supplemented by the browser's time-zone setting where it cannot be determined), and the IP address used for that determination is not stored. The User may withdraw consent at any time through the cookie-preferences control. GA4 data is transferred to Google LLC in the United States under Google's standard contractual clauses and within its Consent Mode framework. For signed-in Users, the Company may send to GA4 an internal account identifier (User-ID) that contains no direct identifiers such as an email address, in order to analyze Service usage at the account level. This transmission occurs only where the User has consented to the analytics category and stops when consent is withdrawn. In addition, only for Users who have consented to the analytics category, certain usage events such as completion of signup are sent to GA4 from the Company's servers where they cannot be sent from the browser, for example because of an ad blocker (in order to accurately count events that would otherwise be lost). The items sent are the internal account identifier, the GA4 client identifier and session identifier, and the name and time of the event; for this purpose the Company keeps the User's analytics-consent status and GA4 client identifier in association with the account.
  3. Advertising (conversion measurement). The Service uses the conversion-tracking features of the advertising platforms below to measure the conversion performance of advertising traffic and to attribute conversions to ad clicks. The Company uses cookies and data in this category solely to measure advertising effectiveness; it does not use them for personalized advertising to the User (remarketing or behavior-based advertising) and does not permit the advertising platforms to do so (the ad_personalization signal of Google Consent Mode is always set to denied, and no custom audiences are built from Meta Pixel data). No advertising cookies are set until the User consents to the advertising category in the cookie banner, the User may withdraw consent at any time by deselecting the advertising category in the cookie-preferences control, and after withdrawal those cookies are no longer set or transmitted.
    • Google Ads (Google LLC, United States). Where the User has consented to the advertising category, cookies that store the Google ad-click identifier and browser identifier (including _gcl_aw and _gcl_au, retained for approximately 90 days) are set, and conversion events such as signup are sent to Google Ads. Data is transferred to Google LLC in the United States on the basis of consent to the advertising category (Section 6).
    • Naver Search Ads conversion tracking (Naver Corporation, Republic of Korea). Where the User has consented to the advertising category, the Naver Search Ads conversion-tracking script is loaded, cookies and identifiers for conversion tracking are set, and conversion events are sent to Naver's advertising system. This processing takes place within the Republic of Korea and does not constitute a cross-border transfer.
    • Meta Pixel (Meta Platforms, Inc., United States). Where the User has consented to the advertising category, the Meta Pixel is loaded, cookies that store a browser identifier and the ad-click identifier (_fbp and _fbc, retained for approximately 90 days) are set, and page-view events and conversion events such as signup are sent to Meta's advertising system. The Company uses this data solely for conversion measurement and does not build audiences for retargeting or other custom-audience advertising. Data is transferred to Meta Platforms, Inc. in the United States, and the Company relies on Meta's data-processing terms and standard contractual clauses.
  4. Next.js framework. The Service is built using the Next.js framework. Next.js does not set tracking cookies by default; any Next.js-generated cookies used by the Service are strictly necessary and scoped to session management and security.
  5. Do Not Track and Global Privacy Control. The Service honors browser-level Global Privacy Control ("GPC") signals where technically feasible, treating them as declined consent for the analytics and advertising categories. Where a GPC signal is received, the analytics and advertising tags are not loaded.
  6. Non-browser clients (MCP server). The MCP server that the Company distributes as an npm package (@backendx/mcp) is a client that lets AI agents use the Service from the User's local environment. It runs without a browser, sets no cookies, and the cookie banner described above does not apply to it. Instead, the following communications take place, as also disclosed in the license document bundled with the package. Retention periods are as stated in the table in Section 1.A.
    • Version check. Each time it starts, the MCP server sends its own package version to the Company's server to confirm that the version is supported. Tools may not operate if the version is no longer supported or the check cannot be completed.
    • Usage analytics. The MCP server sends the name of each tool invoked, whether the invocation succeeded or failed and any error code, the package version, and a client ID and session ID randomly generated per process to Google LLC in the United States via the Google Analytics 4 Measurement Protocol. It does not send prompts, Requirements, generated code, authentication tokens, environment-variable values, tool arguments or results, or account identifiers such as email addresses. Usage analytics are enabled by default; the User may stop them at any time by setting the environment variable DO_NOT_TRACK=1 or BACKENDX_TELEMETRY_DISABLED=1, and doing so does not affect the MCP server's functionality.
  7. First-party visit statistics and signup-source analysis. Separately from the third-party tools above, the Company counts website visits on its own servers. These statistics use no cookies or other information stored on the User's device and process only the information stated in the "Website visit statistics" row of the table in Section 1.A. The cookies (bx_first_touch, bx_first_visitor) and the browser-storage entry (bx_attribution) used for signup-source analysis are set only after the User has consented to the analytics category, and are retained for 90 days.

16. Changes to This Policy

This Privacy Policy may be amended due to changes in laws or Service operations. This Policy is managed by version number, and earlier versions remain available on the Service. Any changes will be announced through the Service or by other reasonable means. Material changes will be notified at least 7 days before they take effect (or, where applicable law requires a longer period, at least that period before), and the "Last Updated" date at the top of this Policy will reflect the most recent revision.

BackendX

Focus on Ideas, Not Backends

Company: BackendX Inc.|CEO: DK Moon|Business reg. no.: 389-88-03534|Mail-order sales reg. no.: 2026-성남수정-0268|409, Pangyo Global Biz Center, 43 Changeop-ro, Sujeong-gu, Seongnam-si, Gyeonggi-do, Korea
Terms of Service|Privacy Policy||Support: team@email.backendx.ai|+82-70-8672-1120
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